Our client, based in Corsham, is looking for a motivated, organised individual with strong mechanical vehicle knowledge to join their friendly team! If you’re looking for a new challenge to develop your skills, this could be the role for you.
You will be delivering outstanding customer service and handling a range of customer requests. Daily duties will include:
- Managing the invoicing cycle across Operations to ensure business KPIs are met
- Managing booking requests and applying expert knowledge to minimise cost and maximise vehicle up-time
- Effectively managing all vehicle off road incidents
- Liaising with manufacturers to ensure best outcome for customers
- Acting as point of contact for technical escalations, invoice disputes, and additional processing as needed
- Managing daily task allocation across operating systems
- Effectively managing own diary for daily tasks
About you:
- Mechanical vehicle knowledge is essential
- Previous customer service experience is required
- Strong IT and communication skills
If this sounds like the role for you, get in touch or apply today!