Do you have previous management experience in a sales and customer service operation?
Are you eager to develop your skills with a new challenge?
Our client offers exceptional guest experiences for all their customers, and they’re looking for a Sales Operations Manager to join their friendly and welcoming team! In this role, you will manage and motivate a team of Sales Advisors and Team Managers.
In return, you’ll receive a competitive salary and a fantastic benefits package!
The Role:
- Working closely with colleagues to deliver exceptional support and service
- Motivating the team to increase enquiry conversion
- Encouraging the team to provide tailored guest solutions
- Supporting the Sales and Commercial teams in relationship-building activities
- Providing suggestions on ways to improve processes
- Managing performance and delivering on all targets relating to revenue, sales, productivity, quality, and people
- Regularly reviewing performance reports and metrics with higher management
- Managing the budget of the department within agreed targets
- Recruiting and developing high calibre individuals
Required Skills and Experience:
- At least 3 years management experience in a sales, reservations, or customer care environment
- Experience of completing sales to targets
- Experience delivering outstanding customer experiences
- Excellent communication and motivation skills
If this role is ticking all the right boxes for you, get in touch today for more information! We are accepting applications now for interviews taking place now!