Join our client’s friendly Customer Service team!
Due to internal development, our Nailsea-based client is looking to welcome several talented individuals to their team. If you have previous customer service experience and are comfortable dealing with calls, this could be the next challenge for you…
Daily responsibilities will include:
- Handling inbound telephone and email communication from customers
- Assisting with a range of queries and aiming to resolve at first point of contact
- Working with the team to ensure a positive customer experience
- Dealing with complaints in line with internal procedures and industry regulations
- Utilising internal systems to resolve queries and issues
- Ensuring customer records are up to date and accurate
In return, you will receive a competitive salary and excellent benefits package with perks including 25 days holiday (not including Bank Holidays), performance-related bonus, life assurance, enhanced parental leave, and more!
Required skills and experience:
- Previous customer service experience
- Comfortable on the telephone
- Confident using computer systems
- Strong written and verbal communication skills
If this is ticking all the right boxes, please apply today! Interviews take place next week ready for a November start date!