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Customer Service Advisor
Location: North Bristol
Job Type: Permanent
Are you passionate about customer service? Do you enjoy providing a premium level of customer service to each and every customer? Would you like to join a global leader in their industry as a Customer Service Advisor?
My client, based in Aztec West, is looking for a Customer Service Advisor to join their team.
Your daily duties will include:
- Delivering a world class service by answering customer calls and placing orders accurately and promptly, whilst adding value through knowledge and ability where advice and solutions are required
- Taking control and guiding the customer through the order process to ensure accurate order placement
- Manage out of stock situations by offering alternative products
- Offer solutions to customers based on product / application enquiry’s
- Manage inbound enquiry’s using appropriate questioning
- Upsell to customers where appropriate using product knowledge
- All associated administration duties
You will be an excellent team player, hardworking, enthusiastic and willing to learn new skills whilst wanting to progress your career, experience is not required.
Working hours: Monday to Friday, 9 – 5:30pm
Salary: £18000 - £19000
- 33 days holiday, inclusive of bank holidays
- Free onsite car parking
- Christmas period off
- Intensive training
- Excellent incentives – such as a summer BBQ (including a free bar and food)!
- Pension contribution
- Private health care
Please apply today if interested as interviews are taking place ASAP.