‹ Back to search results

Contact Centre

Customer Service Advisor

Location: Central Bristol
Posted: 15/02/2019

Salary: £17-20K, £21-25K
Job Type: Permanent

We have fantastic opportunities for Customer Service Advisors to work within the claims department of one of the UK’s most prestigious insurance providers!

Based in the City Centre in a fabulous office, our client is looking for a number of Customer Service Advisors to join each of their claims departments – Motor, Property and Personal Injury. 

As a Customer Service Advisor, you’ll enjoy a great salary plus an annual company bonus.  You won’t have to work any evenings or weekends, just your standard 9.00 a.m. – 5.00 p.m. office hours.  And, if you’d like to gain any industry qualifications, then you may well find that your studies are sponsored!  

Regardless of the department you join, as a Customer Service Advisor you’ll enjoy the variety of managing a caseload of claims from start to finish.  You’ll be responsible for assessing, investigating and settling claims, liaising with internal departments and external parties, and providing regular updates to your customers.  Rather than dealing with the same type of call or query day-in and day-out, your caseload will be constantly changing which in turn will make every day different and interesting. 

Even though you may not have previous claims experience, this doesn’t matter.  You may have worked within insurance, another contact centre or general customer service.  Either way, as a Customer Service Advisor you can be assured that you will receive full market leading training.  Not only that, our client is passionate about recognising and rewarding their people through ongoing development and progression. 

We’re supporting our client with a number of assessment centres over the coming weeks, so if you feel this could be the career move that you’ve been looking for, then please get in contact NOW for more details!