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Customer Service Representative

Location: North Bristol
Posted: 15/02/2019

Salary: £17-20K
Job Type: Permanent

Does the idea of becoming a Customer Representative in a professional and friendly environment sound appealing?

Are you currently a Customer Representative or do you have natural customer service skills?

My client based in Aztec West, is looking for several Customer Representatives to join them on the 11th March 2019 - the cut of date for the interview to have taken place is the 14th February.

Your daily duties will consist of:

  • Taking all incoming telephone calls, providing an excellent level of customer service
  • Managing all incoming live chat queries
  • Dealing with email communication
  • Any associated administration duties

You do not need to have lots of customer service experience as CV's are not a requirement !! What is needed is individuals with a passion for customer service and a desire to learn.

In return you will receive:

  • Competitive starting salaries, which increase after the first 12 months
  • Up to a 20%%%%%%%% annual bonus scheme based on company and personal performance
  • 32 days' holiday (including bank holidays), which increases after two years
  • Flexible Working scheme, for example; Homeworking or condensed hours/shift pattern
  • Guaranteed to have your birthday off
  • Off-site parking with free shuttle bus to the office
  • Exclusive online shopping portal; you'll find excellent savings/ discounts from popular retailers, holidays, travel and so much more
  • Excellent opportunities to be involved in charity events and fundraising
  • Pension, which they will pay twice the amount you pay, up to 14%%%%%%%%
  • Money off for you and your family on insurance products – up to 50%%%%%%%% discount

Shifts:Monday-Friday between 8am-8pm, 7.5 hour shift on a 8-week rolling rota.

3 in 8 Saturdays and 2 in 8 Sundays (always a 5 day working week)

Please apply today to discuss further