‹ Back to search results

Contact Centre

Telephone Market Researcher

Location: North Bristol
Posted: 04/12/2018

Salary: £17-20K
Job Type: Temporary

Do you have excellent customer service skills? Are you confident on the telephone and able to work in a fast- paced environment?

We’re looking for an enthusiastic, proactive and motivated team player with a fantastic phone manner to join the team, in Bradley Stoke, as a Market Researcher. You’ll be working with the sales team during the most exciting time of the year. You’ll be researching the education sector market, over the phone, asking schools/academies if they would like an insurance quote as they are due to renew – you’ll pass on any successful calls to the sales team to follow up on.

This role will suit someone who likes to work in a fast-paced environment and who is motivated by achieving daily and monthly targets.

Daily duties to include:

  • You’ll be pro-actively calling schools and academies to ask if they would like an insurance quote as they are due for renewal
  • You’ll direct the interested party to an online application form or email them one – you’ll guide anyone who needs assistance through the application form process
  • Once a form is received, you’ll follow up on any missing information
  • You may need to handle in-bound calls. You would need to deal with them professionally, handle the inquiry or pass it to a colleague when appropriate to do so

Benefits:

  • Potential to extend the contract or progress to an Insurance Consultant
  • Opportunity to work with a highly motivated team within this market-leading insurance brand
  • Equivalent of an £18,000 salary (£1,500/month), plus performance-based cash incentives along the way
  • Full training is provided

Monday – Friday 9am – 5:30pm

Initial 6-month fixed term contract – potential opportunity to extend/go permanent

Start date – Thursday 3 January 2019.