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Latest Jobs

Contact Centre

Customer Representative

Location: North Bristol
Posted: 12/11/2018

Salary: Negotiable
Job Type: Permanent

Pear Tree Recruitment is delighted to be supporting LV=, one of the UK’s largest, recognised and respected insurance companies... Read more

Pear Tree Recruitment is delighted to be supporting LV=, one of the UK’s largest, recognised and respected insurance companies... Read more


Pear Tree Recruitment is delighted to be supporting LV=, one of the UK’s largest, recognised and respected insurance companies.

As the UK’s most recommended insurer, LV= are now looking for “People of the Future” to join them as a Customer Representative in their Aztec West office. This position is to start on the 7th January 2019 with interviews taking place soon.

Do you have fantastic customer service skills? Are you looking to join a company that makes their customers feel special throughout their journey? If customer service is your passion and you have a natural way with customers, this could be the perfect move for you!

Daily duties to include:

  • Taking incoming telephone calls regarding new quotations, renewals and retention
  • Managing emails and using live chat
  • Using problem solving skills
  • Using excellent product knowledge to help customers, identifying their needs
  • Building great relationships with customers to ensure repeat business

Hours: Flexible to work shifts during the week and some weekends (you will receive your rota 8 weeks in advance) working 37.5 hours per week.

However, at LV= they know not everyone enjoys working shift patterns, that’s why they have a great Flexible Working scheme, for example; Homeworking or condensed hours/shift patterns

Benefits:

  • Competitive starting salary, which increases after the first 12 months in the role
  • Annual bonus scheme based on company and personal performance
  •  24 days' holiday, which increases after two years' with the option to buy or sell additional days holiday
  •  Guaranteed to have your birthday off
  • Free shuttle bus from North Bristol Rugby Football club
  • Opportunities for personal development, offering different ways for you to grow your skills and expertise
  • Access to exclusive online shopping programme; designed to provide top savings from all your favourite retailers, in fashion, electronics, cars, books, travel and so much more!
  • Great opportunities to be involved in charity events and fundraising
  • Competitive pension for which LV= will pay twice the amount you pay
  • Money off for you and your family for LV insurance products - up to 50%%%% discount

If you are friendly, approachable and professional and have worked with customers in some capacity before (retail/hospitality/call centre/care please contact Karley Cox or apply today for more information. 

Marketing

Account Director

Location: Gloucestershire
Posted: 09/11/2018

Salary: £41-50K
Job Type: Permanent

The Account Director will be accountable for the profitability, growth and direction of the account(s) under their control.... Read more

The Account Director will be accountable for the profitability, growth and direction of the account(s) under their control.... Read more


We’re looking for an Account Director to strengthen our team for a 12 month period.

Ideally, you’ll have been an AD in a Marketing Agency and will know what it’s all about; bringing with you the wisdom and gravitas that’s need to lead your team.

With support of the senior team, the Account Director will be accountable for the profitability, growth and direction of the account(s) under their control.  You’ll thrive in our fast paced and fun workplace.  You’ll drive results, steer brilliant creative, understand the data and be one seriously good egg.

Yes, you are a go-getter, doer, a trail blazer, but more than all of these super traits, you’re a listener.  This enables you to tune in to clients’ demands/requests/feelings/thoughts etc – even when it’s not clear in their instruction.

Producing outstanding campaign work whilst providing superb service to your client group will be your forte.   Your planning and organisation skills will be exemplary, so too is your ability to delegate to your team, empowering others to make decisions and achieve.

Just a little list of the usual duties and responsibilities…

  • Strategic management of client account(s) – this will be one larger account and a number of smaller accounts across a diverse industry base.
  • Liaising with the Planning Team to ensure output is en pointe and to safeguard the continued success of the account.
  • Working with the senior team to develop the proposition and creative direction.
  • Managing the team; inspiring them to deliver the highest quality work on high volume accounts.
  • Prioritising, delegating, ensuring each team member is working to their best and can reach their full potential as they strive to deliver top rate work every time.
  • Financial recording, forecasting and producing profitability reports.

It goes without saying that you’ll be rewarded.  A solid salary package and onsite parking as well as a few cheeky perks in the office to brighten your day!!

We ask for a lot – but then we know that you’re out there, reading this advert and planning your application.  So do it, give me a call and we can talk it through.  0117 325 9010.

Marketing

Account Manager

Location: Bristol
Posted: 09/11/2018

Salary: £26-30K
Job Type: Permanent

We’re working on behalf of one of Bristol’s success stories. A brave and bold creative agency with ambitious plans to take the world by storm!... Read more

We’re working on behalf of one of Bristol’s success stories. A brave and bold creative agency with ambitious plans to take the world by storm!... Read more


Marketing Agency seeking Superb Account Manager

Are you a switched on team player who’s hungry for success?

Do you get a real kick out of producing fab work? 

At Pear Tree, we’re working on behalf of one of Bristol’s success stories.  A brave and bold creative agency with ambitious plans to take the world by storm.  Oh, and it’s a cool place to be.

If this sounds like the kind of workplace you want to get up for on a cold drizzly Monday morning, then get in touch and lets talk.

It’s a new role, working on a massive client account that will delight.  It’ll be exciting, so we need you to be too!!  It’ll offer you a real variety of tasks, interaction with the various teams within our business and lots of dealings with your client.

You’ll be working with the team to produce engaging international communications projects and this will involve following the flow of the project through the agency from start to finish.  You’ll be liaising with the design team to interrogate the brief and plan the way forward. 

Intrigued by creative briefs and with a keen eye for detail,  you will ensure we’re working within our brand guidelines but will always challenge yourself and our teams to deliver new and exciting work.

You’ll need to be good at timekeeping, you’ll be relied upon to meet deadlines and to keep to timeframes.  As most of the work you produce will involve working with others – the need to communicate the timeframes and urgency (on occasion) is key.

Your written work will be slick, sharp and easy to follow.  You’ll take pride in presenting your work and will have the open and friendly body language that enable you to engage with your team, whether that is internally or when meeting with the client.

You’ll have experience of working within a marketing agency, ideally with some experience of communications, branding and of running profitable and successful accounts.

To hear more and to tell me about you – please call 0117 325 9010

Contact Centre

Night CCTV Operator

Location: North Bristol
Posted: 09/11/2018

Salary: £21-25K
Job Type: Permanent

Do you want to be working in a secure NSI accredited environment for a well-established market leader!... Read more

Do you want to be working in a secure NSI accredited environment for a well-established market leader!... Read more


Do you want to work for an industry leading and award-winning CCTV Operating and Alarm Receiving Centre in North Bristol?

Working in a secure NSI accredited environment, you will be required to monitor various types of alarms, including but not limited to: Intruder, PA, Fire and CCTV for a well-established market leader!

The night shift = 8pm – 8am working 4 days on, 4 days off.

Salary = £19000 - £23000 pa DOE

This role is telephone based and the ideal candidate will have the ability to solve problematic situations, have good listening skills and patience, offering customers assurance and clarity. The main duties are:

  • Monitoring CCTV activity and images to determine what level of action needs to be taken
  • Taking incoming telephone calls, liaising with customers, clients and security companies
  • Handling and management of high priority/life or Non-life alarms
  • Helpdesk desk support
  • Updating and reporting on clients recorded information

You will have the ability to multi-task and watch several CCTV screens simultaneously, whilst being able to use your judgement to determine the seriousness of the situation, – full in-depth training will be provided for at least the first 3 weeks.

You can have worked within any role previously (retail, call centre, security, hospitality, warehouse etc) as long as reference checks can be completed with ease, you must be able to think on your feet, be reactive to situations, be very observant and are able to decide if a situation demands immediate attention. You will have excellent customer service skills and be willing to learn an industry.

If successful you will attend a course to obtain the SIA CCTV qualification (Company Funded).

All offers of employment are subject to the receipt of satisfactory references from the previous 5 years employment history and vetting checks.

If this role is of interest, please contact me today as interviews are taking place soon!

Sales

Insurance Account Manager

Location: North Bristol
Posted: 09/11/2018

Salary: £31-40K
Job Type: Permanent

Are you excited in finding new clients and building relationships and pushing yourself to the limit?... Read more

Are you excited in finding new clients and building relationships and pushing yourself to the limit?... Read more


Are you looking to join an energetic, positive sales environment?

Would you like full autonomy of your diary, working in a non-micro-managed adult environment?

My client, based in North Bristol, is looking for a Insurance Account Manager to join their growing team.

You will be excited by finding new clients, helping them meet their needs by offering a consultative approach when discussing options and appropriate cover as quickly and efficiently as possible.

Selling in to the education sector you will be working with professional individuals, understanding their needs, preparing quotations, explaining how the product works and closing the sale.

Your day to day duties will include:

  • Working alongside the lead generation team, attending pre-booked visits on a national scale (4/5 per week)
  • Finding new clients via your own means
  • Proactively contacting prospects in your designated area
  • Travel regionally and nationally, if required, to meet new prospects to make sales presentations

In return you will receive a very competitive salary with an uncapped commission structure along with 23 days holiday, rising to 25 days after 2 years and 27 days after 5 years, company car, iPad, mobile etc and a friendly and welcoming team environment with excellent opportunities to progress your career.

You will be a tenacious individual who enjoys new business sales, you may have sold in to the education sector before or have worked within insurance internal or external sales, equally if you have a background in field sales and have a keen interest in selling into the education sector/or insurance I would be keen to hear from you.

Please apply today, as the interviews are taking place imminently

Contact Centre

Customer Service and Sales Executive

Location: North Bristol
Posted: 09/11/2018

Salary: £17-20K
Job Type: Contract

Are you looking for that first opportunity in a progressive career?... Read more

Are you looking for that first opportunity in a progressive career?... Read more


We are looking for driven, ambitious and customer focused individuals to join a market leading insurance company, based in North Bristol.

Do you have a natural way with customers? Are you looking for that opportunity to start your career?

If so this could be the perfect opportunity for you!

You will be part of one of the most important teams, on the frontline speaking to customers to deliver an exceptional service.

Duties to include:

  • Receiving inbound calls to process renewal invitations, cover notes and converting quotes to policies
  • Promoting additional products available
  • Email correspondence
  • Taking ownership of all general queries to resolution
  • Cancellations, mid-term adjustments and payment queries
  • Working to sales targets

Benefits:

  • Competitive starting salary and an uncapped commission structure (£17000 - £17,500)
  • Brand-new, state-of-the-art office
  • Social working environment
  • Incentives and prizes
  • Life insurance
  • Training and development
  • 29 days holiday (inclusive of bank holidays)

If you are a confident and outgoing individual who wants to join a successful company, please apply today to discuss further!