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Latest Jobs

Contact Centre

Customer Service Advisor - Temporary to Permanent

Location: North Bristol
Posted: 17/01/2019

Salary: Per Hour
Job Type: Temporary

We have a great opportunity for a Temporary to Permanent Customer Service role, the ideal role to further your customer service skills!... Read more

We have a great opportunity for a Temporary to Permanent Customer Service role, the ideal role to further your customer service skills!... Read more


Are you passionate about providing excellent customer service?

Our client, based in North Bristol, is offering a fantastic opportunity for someone to join their award-winning team as a temporary to permanent Customer Service Advisor. This is a great way to learn about the service, while gradually taking on additional responsibilities as your knowledge and confidence increases. All being well, there will then be the reward of a permanent opportunity offering you the training required to become a fully-fledged Customer Service Advisor. This is alongside potential development and progression opportunities, as well as a market leading salary and benefits package.

Daily duties of the Customer Service Advisor to include:

  • Administering changes to customer details and agreements
  • Dealing with basic customer queries
  • Forwarding advanced customer queries as appropriate
  • Delivering an exceptional level of customer service
  • Liaising with internal departments and external parties
  • Logging all correspondence and updating the database

For the first 3 months, the temporary Customer Service Advisor will benefit from an excellent hourly pay rate that will be paid weekly. This is as well as the chance to work in a state-of-the-art contact centre offering onsite parking and easy access by public transport, as well as all the facilities and mod-cons you could hope for!

This is your chance to have a long lasting career within customer services, but whatever happens, you can be assured of gaining valuable experience and skills that will set you apart. If this sounds like something you would be interested in then don’t delay, apply today!

This position is to start as early as Tuesday 29th January.

Sales

Customer Service and Sales Advisor

Location: North Bristol
Posted: 17/01/2019

Salary: £17-20K
Job Type: Permanent

A great sales role that doesn't involve cold calls or new business calls! Get in touch today!... Read more

A great sales role that doesn't involve cold calls or new business calls! Get in touch today!... Read more


Do you have excellent account management skills? Are you looking to move in to a professional, Account Manager role, working for a global leader in their field?

As an Account Manager there is - NO NEW BUSINESS OR COLD SALES INVOLVED!

You will be passionate, engaging and motivated by building long and trusted relationships with your clients.

With plenty of opportunity to progress in this environment, you will be looking to start your career.

Your daily duties will include:

  • To increase profitable sales within your portfolio of current spending clients
  • To ensure that the systems are maintained regarding customer and competitor activities
  • To maintain a high level of service in all dealings with both internal and external customers
  • Ensure discounts set are used or removed in line with business procedures
  • Demonstrate understanding of breakdown of customer spends target group and to recognise opportunities for increased product throughput
  • Take ownership for all aspects of the customer’s account management requirements, and escalate appropriately any issues to ensure timely closure

In return you will benefit from:

  • Monday - Friday working hours 8:45 - 5:00pm
  • A competitive salary of £18000 - £21000 with an OTE of an extra £8000pa
  • 33 days holiday, inclusive of bank holidays
  • Free onsite car parking
  • Intensive 8-week training
  • Excellent incentives - such as trips abroadand cash prizes
  • Pension contribution
  • Private health care

You do not need to have any experience within account management, working on the telephone would be advantageous.

Please contact me today if you would like to discuss further!

Business Services

Administrator

Location: Central Bristol
Posted: 17/01/2019

Salary: £17-20K, £21-25K
Job Type: Permanent

If you are looking for a varied and busy Administration role within the easily accessible location of the City Centre, get in touch NOW!... Read more

If you are looking for a varied and busy Administration role within the easily accessible location of the City Centre, get in touch NOW!... Read more


Administrator.

City Centre.

Professional Services.

Excellent Salary & Benefits package.

A super role in the city centre – varied, busy and within a really positive working environment. 

We’re looking for an experienced administrator who can bring a can-do attitude and the ability to multitask and hit deadlines with ease.  If this sounds like you – you’re also a great team player who can offer admin support when needed and will proactively find things that need doing to ensure the efficient running of the office.

Overseeing the smooth day to day activities, you’ll be responsible for a number of tasks on a daily basis. 

  • Providing administrative support to the team, including preparation of documents, filing, faxing and photocopying
  • Updating databases ensuring all information stored is accurate and up to date
  • Managing meeting room bookings and coordinating diaries with various departments
  • Ensuring office facilities and equipment works correctly and is maintained
  • Booking travel for staff members
  • Liaising with external suppliers and services
  • Handling incoming calls and enquires, transferring to the correct contact or passing on messages
  • Processing invoices and receipts
  • Liaising with other branches and sharing best practices

The successful applicant will receive a strong salary and benefits package to include 25 days holiday plus bank holidays.  Plus – you’ll be joining a company who prioritise wellbeing and want you to join their team and to thrive in your role.

You’ll possess first class communication skills and will be a superb listener.  You’ll have strong attention to detail, great grammar, comprehension and presentation skills.

You’re confident working with numbers, dealing with financial information and invoices etc.  You can sort data, prepare reports and present information in a clear and concise way.


We’re looking to interview straight away for this position so please apply immediately.

Contact Centre

Alarm Receiving Operative

Location: South Bristol
Posted: 17/01/2019

Salary: £17-20K
Job Type: Permanent

Do you pride yourself in providing excellent customer service and solving problems? This role is for you!... Read more

Do you pride yourself in providing excellent customer service and solving problems? This role is for you!... Read more


Have you worked within a role that requires excellent customer service skills? Are you looking to further your passion for customer service by moving up the career ladder in to a customer service focused role?

If you are able to solve problematic situations, have brilliant listening skills and are able to multi-task (as this role has plenty of variety) then this could be the opportunity for you!

Working in a secure NSI accredited environment within an Alarm Receiving Centre (ARC) in south Bristol, you will be required to monitor various types of alarms, including but not limited to: Intruder, PA, Fire and CCTV.

Offering a competitive starting salary of £19600 with opportunities for this to increase.

Your main duties will include:

  • Receiving incoming telephone calls, liaising with customers, clients and Security Companies
  • Handling and management of high priority/life or Non-life alarms
  • Helpdesk Desk support to all clients and store staff
  • Updating and reporting on clients recorded information

The below is desirable but not essential

  • Worked within a contact centre environment or in a role where you are required to use the telephone
  • Administration skills
  • Have a sound understanding of IT – inclusive of the Microsoft package
  • Or you may have worked within a security focused role before and have a valid CCTV SIA licence

Full training will be provided, together with on-going relevant support

The ideal candidate will be willing to attend a three-day course to obtain the SIA CCTV qualification (Company Funded) or will already have a valid CCTV SIA licence.

The shift pattern is a rotating 4 days on 4 days/nights off:

7am – 7pm and 7pm – 7am

All offers of employment are subject to the receipt of satisfactory references from previous employment history, police (CRB check) and a credit check.

Own transport is recommended due to the location unless you live in the Hengrove/Headley Park/Bishopsworth/Whitchurch area.

Contact Centre

Customer Service Advisor

Location: North Bristol
Posted: 17/01/2019

Salary: £17-20K
Job Type: Permanent

This is a great opportunity to join a growing team, if you are looking for a customer focused role - apply today!... Read more

This is a great opportunity to join a growing team, if you are looking for a customer focused role - apply today!... Read more


Are you passionate about customer service? Can you provide an excellent level of customer service to customers requiring your help?

Do you want to join a company that has an excellent reputation for providing excellent customer service and are a very well-known brand?

Recognised for putting its people first, my client is offering an opportunity that has promising career potential, for forward thinking and driven individuals, as a Customer Service Advisor! Based in North Bristol and easily accessible via public transport, this is a fab chance to join at this exciting time.

Daily duties to include:

  • Taking incoming telephone calls providing an excellent level of customer service
  • Responding to incoming emails
  • All associated administration duties
  • Ensuring all customers are satisfied providing a one stop resolution
  • Identifying opportunities to upsell and recommend additional extras

Shifts: Monday-Friday between 8am-8pm. 37.5 hours per week on an 8-week rolling rota. You would work 3 in 8 Saturdays and 2 in 8 Sundays

Benefits:

  • 24 days' holiday with the option to buy or sell additional days holiday
  • Free shuttle bus
  • Opportunities for career progression
  • Competitive pension
  • Discounts on all products

If you have worked with customers in some capacity before, please contact Karley Cox on [email protected] or apply today for more information.

Sales

Internal Sales Representative

Location: North Bristol
Posted: 17/01/2019

Salary: £17-20K
Job Type: Permanent

Are you imminently available and looking for your next sales roles?... Read more

Are you imminently available and looking for your next sales roles?... Read more


An Internal Sales Representative is needed to join a growing team in a modern and quirky office based in Aztec West. As an Internal Sales Representative you will be driven and ambitious with a natural ability to build rapport with your clients.

No cold sales or new business sales in this role, you will be 100%%%%%%%% focused on current clients only.

You will be passionate, engaging and motivated by building long and trusted relationships with your clients. With plenty of opportunity to progress in this environment, you will be looking to start your career with a forward-thinking company.

Your daily duties will include:

  • To increase profitable sales within your portfolio of current spending clients
  • To ensure that the systems are maintained regarding customer and competitor activities
  • To maintain a high level of service in all dealings with both internal and external customers
  • Ensure discounts set are used or removed in line with business procedures
  • Demonstrate understanding of breakdown of customer spends target group and to recognise opportunities for increased product throughput
  • Take ownership for all aspects of the customer’s account management requirements, and escalate appropriately any issues to ensure timely closure

In return you will benefit from:

  • Monday – Friday working hours 8:45 – 5:00pm
  • A competitive salary of £18000 - £21000 with an OTE of an extra £8000 pa
  • 33 days holiday, inclusive of bank holidays (The office is also closed for the 2 weeks over Christmas – paid!)
  • Free onsite car parking
  • Intensive 8-week training
  • Excellent incentives – such as trips abroad and cash prizes
  • Pension contribution
  • Private health care

You do not need to have any experience within sales or account management, working on the telephone would be advantageous.

Please contact me today if you would like to discuss further as interviews will be taking place the week commencing 7th January 2019.